Pitchgram ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and services (collectively, the "Service"). Please read this Privacy Policy carefully. By using Pitchgram, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

1. Information We Collect

• 1.1 Information You Provide to Us: When you create an account and use Pitchgram, we collect the following personal information.

  • Name: Your full name or display name

  • Email Address: For account creation, communication, and notifications

  • Job Title: Your current professional position

  • Location: Your geographic location (city, country)

  • Website Links: URLs you choose to include in your profile

  • Personal Introduction: Biographical information you provide in your profile

  • User Content: Product pitches, feedback, comments, and other content you post on the platform

• 1.2 Information Collected Automatically: When you use the App, we may automatically collect certain information, including:

  • Device Information: Device type, operating system version, unique device identifiers

  • Usage Data: Features you use, pages you view, time spent on the App, interaction with other users

  • Log Data: IP address, access times, app crashes, and system activity

• 1.3 Information from Third Parties: We do not currently collect information from third-party services or integrate with external platforms.

2. How We Use Your Information: We use the information we collect for the following purposes:

• 2.1 To Provide and Maintain the Service

  • Create and manage your account

  • Enable you to post pitches and receive feedback

  • Facilitate communication between users

  • Display your profile information to other users

  • Process subscription payments through Apple's App Store

• 2.2 To Improve and Optimize the Service

  • Analyze usage patterns and trends

  • Understand how users interact with the App

  • Develop new features and functionality

  • Fix technical issues and improve performance

• 2.3 To Communicate with You

  • Send account-related notifications

  • Respond to your inquiries and support requests

  • Send updates about the Service (if you opt in)

  • Notify you of changes to our policies

• 2.4 To Ensure Safety and Security

  • Detect and prevent fraud, abuse, and violations of our Terms of Service

  • Monitor for suspicious activity

  • Enforce our policies and legal terms

  • Protect the rights and safety of our users

• 2.5 For Legal Compliance

  • Comply with applicable laws and regulations

  • Respond to legal requests and court orders

  • Exercise or defend legal claims

3. How We Share Your Information

• 3.1 Public Information: The following information is visible to other users of Pitchgram:

  • Your name

  • Job title

  • Location

  • Website links

  • Personal introduction

  • Product pitches and feedback you post

  • Profile picture (if you provide one)

• 3.2 Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as:

  • Cloud hosting providers

  • Payment processors (Apple for in-app subscriptions)

  • Analytics providers

  • Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

• 3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to:

  • Court orders or legal processes

  • Government or regulatory requests

  • Protection of our rights, property, or safety

  • Investigation of potential violations of our Terms of Service

• 3.4 Business Transfers: If Pitchgram is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

• 3.5 With Your Consent: We may share your information for other purposes with your explicit consent.

  
  

4. Data Retention: We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: Retained until you delete your account

• User Content: Retained until you delete it or your account is terminated

• Usage Data: Typically retained for up to 2 years for analytics purposes

• Legal Compliance: We may retain certain information longer if required by law

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

5. Your Rights and Choices

• 5.1 Access and Update: You can access and update your personal information at any time through your account settings within the App.

• 5.2 Delete Your Account: You may delete your account at any time by contacting us at [your email]. Upon deletion, your personal information will be removed from our systems, though some information may remain in backups for a limited time.

• 5.3 Opt-Out of Communications: You can opt out of promotional emails by following the unsubscribe link in the email or by adjusting your notification settings in the App.

• 5.4 Data Portability: You may request a copy of your personal information in a portable format by contacting us.

• 5.5 Rights Under Applicable Law: Depending on your location, you may have additional rights under data protection laws, including:

  • Right to access your personal information

  • Right to correct inaccurate information

  • Right to delete your information

  • Right to restrict or object to processing

  • Right to withdraw consent

  • Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in Section 12.

6. Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Regular security assessments

• Access controls and authentication

• Secure coding practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy: Pitchgram does not have a specific age restriction. However, we do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction) without parental consent. If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child inappropriately, please contact us immediately.

8. International Data Transfers: Pitchgram is based in South Korea. If you access the Service from outside South Korea, your information may be transferred to, stored, and processed in South Korea or other countries where our service providers operate. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

9. Third-Party Links: The Service may contain links to third-party websites or services (such as websites you include in your profile). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect usage data and improve the Service. You can control cookies through your device settings, though disabling cookies may affect your ability to use certain features of the App. Types of tracking technologies we use:

• Essential Cookies: Necessary for the App to function properly

• Analytics Cookies: Help us understand how users interact with the App

• Preference Cookies: Remember your settings and preferences

11. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated Privacy Policy in the App

• Updating the "Last Updated" date at the top of this policy

• Sending you an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Doyoungro 65, Yeungdeungpogu, Seoul, South Korea
Email: beomkim@trypitchgram.com
South Korea

13. Legal Basis for Processing (For EEA/UK Users): If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to provide the Service you requested

• Legitimate Interests: Processing necessary for our legitimate business interests (improving the Service, ensuring security)

• Consent: Processing based on your explicit consent (which you can withdraw at any time)

• Legal Obligation: Processing necessary to comply with legal requirements

14. California Privacy Rights: If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it

• Right to delete your personal information

• Right to opt-out of the sale of personal information (we do not sell personal information)

• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information in Section 12.

15. South Korean Privacy Rights: In accordance with the Personal Information Protection Act (PIPA) of South Korea, users in South Korea have the right to:

• Access their personal information

• Correct inaccurate personal information

• Delete their personal information

• Suspend processing of their personal information

• Request information about third parties who have received their information

We are committed to complying with PIPA and will respond to requests within the legally required timeframes. By using Pitchgram, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.